FAQ -Pet moving- Dog Gone Taxi

Can I Clear Customs Myself?

It depends on your destination. Some countries require you to have a custom agent, and other countries like the EU it is fairly easy to clear a pet.


Do You Transport All Breeds?

Yes, some breeds like snub nose or strong breeds are restricted on MOST airlines, but there are options for Hawaii and International.

We can also ship birds and Exotic pets from our subsidiary Airborne Animals.


Can My Pet Fly in Cold / Hot Weather?

The “too cold to fly” myth confuses many pet owners – no one wants to see their beloved family member suffer from cold or overheating. The airlines that we use are experienced in animal transport, and your pet rides in a climate-controlled section with the same atmospheric conditions (including pressure and temperature) as the cabin. While waiting for their flight (once checked in), your pet waits in an indoor area, out of the elements, where airline cargo staff keeps tabs on them.


Current Airline Regulations Listed by Location:


Do You Have Airline Recommendations?

Did you know that for the Northwest Region of the USA – we are the ONLY pet shipper on Lufthansa referral site for Pet Transporters?

Lufthansa was just awarded the IPATA best Pet shipping airline for 2022.

https://forwardersearch.lufthansa-cargo.com/en/Pet-Transport


Do I Need to Give Advance Notice for International Transport?

Yes, we need a 5 day minimum advance notice for international bookings. Each country has separate rules and requirements -we will include this in our quote.


What If I’m Shipping My Pet from Outside the USA?

Please find a pet shipper located in your country of origin at

www.ipata.org/ipata-pet-shippers-air-and-ground


How Are Rates Calculated?

Our rates are based on the weight of the animal and kennel size. We can take your information and have our quotes department provide you with a rate for travel.


Where Can I Find Current Regulations?





What is an ISO Compatible Microchip?

An ISO-compatible microchip for pets is a small device (about the size of a grain of rice) that is usually injected into the pet’s scruff (top of the neck) beneath the skin. The microchip can then be scanned by a microchip reader to show a unique microchip number.

There are a variety of microchips that are on the market, but most countries require pets to have one that is ISO-compatible. This means that the microchip complies with the ISO 11784 and ISO 11785 standards, which are international standards for animal identification using radio-frequency identification (RFID) technology. The microchip contains a unique identification number (usually 15 digits long) that is used to identify the pet when the microchip is scanned. Because this is an international standard, pets with ISO-compatible microchips can be identified and traced across borders when the microchip is scanned.

Many companies make them – check with your vet to see which they offer then REGISTER IT.

an example of one is HomeAgain Pet Recovery


1. Hold your pet against a flat wall while they’re standing up in normal position.

2. Place a post-it (or any marker) along the top of your pets ears (bottom edge of marker aligning with top of ears).

3. Place the next marker aligning with your pets rump / backside.

Send us these basic measurements and we can start there to figure out kennel size.

Once you have agreed to have us move your pet, we can send you a matrix chart to print for more exact measurements.

See one of my posts on LinkedIn on measuring a pet.